Cosmic Power Pvt. Ltd.(“we”, “us”, or “our”) operates the Golden Deer website (cosmicpower.ltd). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with us.

1. Information We Collect

Information you provide voluntarily: When you fill out our contact form, bulk inquiry form, or send us an email, we collect your name, email address, phone number, company name, and any details you include in your message.

Information collected automatically: We use Google Analytics 4 (GA4) to collect anonymised usage data including pages visited, time spent, referring URLs, device type, and browser information. This data is aggregated and does not personally identify you. We do not use cookies for personalised advertising or third-party tracking.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, comments, or bulk order requests.
• To improve our website experience and understand how visitors interact with our content.
• To comply with legal obligations and enforce our terms of service.
• To send administrative communications if you have contacted us.

3. Data Processors

We use the following third-party services to process data:

• Google Analytics 4— anonymised website analytics. Data is processed in accordance with Google’s privacy policy.
• Resend— transactional email delivery for inquiry-related correspondence.

We do not sell, rent, or trade your personal information to third parties. Your data is shared only with the processors listed above and only to the extent necessary to provide our services.

4. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by applicable Indian law. Inquiry-related data is retained for up to 24 months after the last communication. Analytics data is retained in accordance with GA4’s default retention settings.

5. Your Rights

Under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your personal data, subject to legal retention obligations.
• Withdraw consent for data processing where consent was the legal basis.

To exercise any of these rights, contact us at chandan@cosmicpower.ltd.

6. Third-Party Links

Our website contains links to third-party platforms including Blinkit, Zepto, Amazon, WhatsApp, and social media channels. This Privacy Policy does not apply to those platforms. We encourage you to review their respective privacy policies before providing them with your data.

7. Cookies

This website uses essential cookies required for basic functionality and GA4 analytics cookies for anonymised usage tracking. You can control cookie preferences through your browser settings. Disabling analytics cookies will not affect the core functionality of the website.

8. Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS, and we restrict access to personal data to authorised personnel only.

9. Contact

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at chandan@cosmicpower.ltd.